We ship UPS all over the world. For larger orders, we use freight collect from Old Dominion™. We accept a valid credit card. CODs carry a $15 service charge and CODs over $500 will require a bank money order. Personal checks gladly accepted.
Peter Henkel, Inc. will not be responsible for any taxes, duties, or surcharges brought forth by any foreign country. We will provide the correct documentation for all overseas orders. Any UPS charges will be pre-paid. Charges incurred by Old Dominion freight/cargo will be freight collect.
All special orders require a non-refundable deposit of no less than 20% before the item is built or ordered.
Our liability for defects in materials or workmanship is limited to free replacement of refund of the original purchase price at our discretion. In addition, Peter Henkel, Inc. will assume no responsibility for incidental or consequential damages caused from insufficient return packaging, improper installation, or damages.
Returns & Refunds
For all returns, you must contact us toll-free at 810-748-3600 or email prior to shipping the item back to us. Product returns are subject to a 20% restocking fee and all freight or UPS charges. Returns will not be accepted after 30 days of receipt of merchandise.
All shipping & handling, priority mail, UPS or freight will be charged to the purchaser unless otherwise arranged. Defective merchandise will be replaced with the same.
Special orders are not refundable, including specially built-to-spec engines, carburetors, struts, propellers, etc. We, Peter Henkel, Inc., reserve the right to change any policies listed here.